Processing of payments in an effective and efficient way is vital to any organisation. Cognitronics have supplied solutions to organisations in the UK and Ireland for payment processing for around 35 years, in this time we have gained invaluable experience in this sector, and pride ourselves on understanding the client’s needs with a positive approach in all areas of our service.
Cognitronics in house developed software platform CogniScan, is utilised along with our ‘Best of Breed’ scanners to supply Payment Processing solutions, which are designed to make payment operations more efficient, accurate and cost effective.
Where a significant volume of payments exist, the following problems will be encountered on a day to day basis.
Getting the payment records into the computer system in a timely manner.
Preparing all the cheques and postal orders for banking by the banking dead-line.
Agreeing the days banking figures with the account posting figures from the system.
Agreeing the banks deposit value figure with your own system value figures.
Dealing with all types of queries.
Dealing with all queries created by the payments themselves.
The Cognitronics Payment Processing Solution will automate this process by means of automatically capturing payment information previously keyed by the operator.
Our system negates the need to perform the traditional add listing approach to balancing, in fact CogniScan ensures 100% data integrity in a fraction of the time.
A secondary feature of CogniScan is the fact that Reports can be generated such as Bank Listing and other statistical reports of captured data.
The Retrieval of payment images is also an extremely useful part of CogniScan. Retrieval is where customer queries can be rectified immediately by the instant access of captured images and associated data, this negates the lengthy time and cost of retrieving remittances manually from your archive and also the cost and delay of contacting the bank for the cashed cheque.