A UK Utilities provider has chosen Cognitronics to replace the incumbent supplier with a Payment Processing Solution to process their incoming Cheque & Remittance, Giro, Credit Card and Direct Debit payments.  During project scoping it became clear other areas of the business could be automated within the same solution which in turn added even further efficiencies to the business.
Cognitronics was recommended to this particular Utilities company as a potential supplier to be considered along with other suppliers and BPO companies.